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Cookie Policy

Motability is committed to protecting and respecting your privacy online.

This policy provides comprehensive information about cookies and the way we use them on www.motability.org.uk ("our website").

 

Information about cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are stored on your computer to collect information about the general use of the site, in order to make the website work or work more efficiently, and to provide statistical data about users' browsing actions and patterns.

 

What types of cookies does the website use?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to use and browse our site, you are agreeing to our use of cookies in accordance with our Privacy Policy and this Cookies Policy.

 

We use cookies to:
  • remember your browsing preferences when you visit the site so that we can give you a better experience
  • to collect anonymous statistical information about the way that you use the site so that we can improve the way the site works.

 

We use the following cookies:

  • Strictly necessary cookies: these are cookies that are required for the operation of our website. They include, for example, cookies that enable users to log into any secure areas of our website.
  • Analytical/performance cookies: these cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

 

Cookies are commonly used on most websites, and none of your personal details are held in the cookies we use. The table below sets out details about the cookies we use and why.

 

Cookie List

Cookie: Necessary Cookies

Name: _RequestVerificationToken 

Expiration time: is per request

Purpose: This cookie is used to provide form validation to the visitor.

Name: ASP.NET_SessionId

Expiration time: is per session

Purpose: This cookie is used to deliver the web pages to the visitor.

Name: ARRAffinity

Expiration time: is per session

Purpose: This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

Name: ARRAffinitySameSite

Expiration time: is per session

Purpose: This cookie is set to ensure request made through a web browser are made to the same server in any browsing session.

Cookie: Google analytics

Name: _ga

Expiration time: is two hours

Name: _gat_gtag_UA_72178523_3

Expiration time: is 24 hours

Name: _gid 

Expiration time: is immediately 

Purpose: These cookies are used to collect information about how visitors use the website. We use the information to compile reports to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages visited. Please visit Google for further details on Cookies and Google Analytics.

Cookie: Content management system cookie

Name: UMB_UCONTEXT

Expiration time: is 30 mins

Purpose: This cookie is used by our content management system and are required for site administrators to edit the content of the website.

Name: UMB_XSRF-TOKEN

Expiration time: is per session

Purpose: This cookie is used for preventing Cross-site request forgery attacks.

Name: UMB_XSRF-V

Expiration time: is per session

Purpose: This cookie is used for preventing Cross-site request forgery attacks.

Name: UMB_UPDCHK 

Expiration time: is seven days

Purpose: This cookie provides protection from Cross-site request forgery (CSRF) attacks. This cookie is session related, and is deleted whenever the browser is closed.

Cookie: Homepage Announcement Bar

Name: announcement date

Expiration time: is never. 

Purpose: This cookie is used to show and hide the announcement bar.

Cookie: Cookie Policy Settings

Name: hideWelcomeMessage

Purpose: This cookie is used to show and hide visitor cookie preferences.

 

Updating your settings

You do not need to allow your browser to accept cookies in order to browse much of our website. Most browsers allow you to turn off cookies, although please be aware that if cookies are disabled then, although the core features of the website will work, some of the functionality of the website may be affected.

It is typically possible to disable cookies by selecting ‘Tools / Internet Options / Privacy /Advanced’ from your internet browser, then selecting the ‘override automatic handling’ option from the advanced settings dialogue box. If this does not work for your particular browser then we recommend referring to the ‘Help’ menu on your browser.

To find out more about the way cookies work, how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

 

Updates

Any changes we may make to our Cookies Policy in the future will be posted on this page. If we make a change to this Cookies Policy, the change will take effect on the date that we post it on this page.

 

How to contact us about our Cookies Policy 

Questions, comments and requests regarding this cookies policy are welcomed. Please use the contact details provided in our Privacy Policy.